Testimonials

Bob has been an invaluable partner in helping us arrange our cruise. I can phone him any time (and I have) and ask him the most basic questions and he replies with patience and the knowledge garnered from many years as a travel agent and a world traveler. Bob is a kind person and walks through life with the one wish of making someone’s day better. We appreciate everything you’ve done. Linda K

Hi Bob! We had a great time! We would go back there in a heartbeat. It was such a good time by the beach and the pool, with the friendly staff, the nice weather and the drinks, of course ?. We did an excursion to Chichen Itza which was interesting, but it took far too long to get there and back so I wouldn’t recommend it. Still though it was neat to see! Thanks so much for helping us arrange this trip. It was 5 stars!
Peter

I think you outdid yourself in arranging our cruise down the river from Seville to Cadiz and back and our 3 day excursion in Barcelona. Almost everything was planned for – taxis where needed, cruise down the Guadalquivir river to the Atlantic and back and our flights to both Madrid with transfers to Seville for the Croisi Europe boat and our travel and great accommodations in Barcelona. However even you could not anticipate the taxi strike in Barcelona. However that just made for experiences in travel we would not have been exposed to and that added to our trip.
The river cruise gave us exposure to ancient times and changes created by religions and people in power from Cordoba, Granada, Sevilla and Cadiz. Ship food and entertainment was great as were the staff but the greatest experience is always the people you meet.. The Barcelona experience was just as great but completely different The hotel was not only super but its location was central to every thing we wanted to do walk and explore, shop. find trendy eating places, Hop on/off bus and just walk around. to enjoy the city.
So thank you for the personal attention to meeting our travel needs – John and Doreen.

Hi Bob, Trip was great, we loved everything about Iceland and Amsterdam. The cruise was good, not what we expected, the staff at times were very rude and aggressive when you asked a question. The food was good, but there was alot of things I could not eat because my issues with having GERDS disease. but we just rolled with it. Loved cruising down the Rhine it was spectacular. I just wish they gave us more time in the ports and free time we were very rushed all the time. We did not do a few of the excursion because of this and we went out on our own exploring. We had great weather. One day I was sick in bed. And they were kind to bring me down a bowl of soup.
Elaine

Hi Bob,
We are very happy to recommend your travel service.
Our tour to Peru for 12 days was perfectly planned so that we had plenty of time for sight seeing but also time to adjust to the height. At every location a new guide and driver were waiting for us. They were always very friendly and knowledgeable and let us know that it was our tour not theirs so we could adjust the daily plans if we felt we wanted to. We feel that the tour gave us a good overview of Peru . We loved it. The Amazon river cruise was amazing as well.
June

Bob, I wanted you to know how much Bob and I enjoyed our well planned, fun filled holiday. The varied activities made each day soooo interesting. By 6:00 o’clock, Darlene, and Pat and Terry had texted us to insure that we had arrived home safely. This most diverse group bonded soooo well and I believe it was because we were having such a good time. That good time was indeed a credit to you and for that we can’t thank YOU enough.

Bob’s flock has just returned from its adventures in Newfoundland. We travelled from coast to coast to coast covering nearly 3,000 km over two weeks and experiencing life as Newfoundlanders, enjoying the seafood, the music and the intense pride Newfoundlanders have for their province. As a person “come from away”, there were new things to learn about every day including mummers, toutons and being screeched in! plus many many interesting historical sights. The small size of our group allowed us to make new friendships and encouraged us all to look out for each other. What a great trip!
Jen and Greg

Thank you Custom World Vacations, for organizing this tour of NFLD. We enjoyed all the sights sounds and tastes from Lanse aux Meadows and all the way to St. Johns. Our favorites of all the visits were, Fogo Island, Norstead village, 911 tour, Tablelands and of course the many water cruises and music shows. Your accommodation choices were great as well as the meal choices.The gifts for the ladies was a nice touch at the Till We Meet Again Dinner.
J and J

Hi Bob,
Yes, we’ve been very busy since returning but we had a fabulous time! The tours you arranged for us were tremendous (I hope the guides didn’t complain about us). I should have some breathing room this weekend to give you a call. We really loved both hotels as well (the breakfasts were amazing. We came home to work, laundry, a stolen visa card, flat tire and kidney stones, returning all in all, has not been too fun!
Corrinne

Booking our first cruise for our honeymoon was a great experience thanks to the expertise and care of Bob Smith, of Custom World Vacations.   Look no further for your travel needs!
We did a 7 day Mediterranean cruise with stops in Dubrovnik, Athens, Santorini and Split including three additional days prior in Venice. Bob arranged for semi and private tours throughout our trip which included a Venice wine and food tour, a boat tour to  Murano and Burano Islands all with experienced and entertaining guides. Those tours were awesome!
Our experience has been an excellent one because every detail was carefully reviewed and planned by Bob.
To make things even sweeter, we were informed we won a nice voucher to use on a future trip! All and all, it was easy and it makes perfect sense to recommend Bob for all your travels. You will not be disappointed.
Suzan and Martin Wedding Trip June 2016

We’re back! We wanted you to know that we had a fantastic time in Hawaii! The girls really enjoyed the staying at Honua Kai, the beach, the pool, the food and the service were all top notch. The girls think you are a star for setting them up so good, with the separate beds and all. The cruise also went well. Instead of taking the excursions with the ship, we rented a car for the day, which was easy and convenient to do. (usually for less than $100 USD) We were able to see all the sights we wanted to and on our own schedule, so it worked out just fine.
Thanks again for helping us out, we had another memorable experience.
Jay – Toronto, Ontario

Hi Bob,
Mike and I want to take a moment to thank you so much for your attention to detail. From the time we left home to the moment we returned I was confident that everything was in place. We can't say enough wonderful things about our Viking experience. Each day was a new adventure both on board and on shore. That said, my favourite part of the trip was that I was able to put my role of planner and organizer aside; I can honestly say this this first time that I felt like I was able to fully relax and have a vacation. So in closing I would first like to say thank you and secondly that I am looking forward
to working with you to plan our next adventure.
Cheers
Cathy & Mike,
Uxbridge, Ontario

Hello Bob!
We are back to reality, well trying to be,LOL
We had a great time on our trip. We loved our 3 days in Venice and then our time on the ship. All of the tours were fun and the transfers were no issues. We thoroughly enjoyed our wine/food tour in Venice. The tour guide, Simona, was fabulous! Mentis did an awesome job in Athens. He is clearly knowledgeable and spent time to show us around. The lady who took us on our boat ride was great too. Her name escapes me. Burano was a very charming island.
The cruise ship was well organized and yes, there was plenty of food! I don’t know how people go for 2 weeks. We would have needed new pants. Plenty to do on the boat. Our only negative thing to say is that we would have liked to have stayed overnight in a couple of the places we visited but that is the whole point of a cruise – to entice you to go back!
Thank you for planning and helping put our trip together. It was a very memorable trip which we will never forget
S & M, Ontario

We just returned from a 9 day tour in Ireland and 5 days in Scotland all arranged by Bob Smith of Custom World Vacations. Every detail was perfectly planned from the time we arrived in Dublin. Bob even arranged our air transportation between Dublin and Scotland. The tours he arranged for us were perfect and we were able to see everything we wanted. What a beautiful experience and remarkable beauty. Thanks Bob! You did an outstanding job. Highly recommend your company to anyone. Dennis & Sally,Tennessee

We found Custom World Vacations via the web, and wow were we glad!  He arranged a private 4 1/2 hour tour of Malta for us at a great price.  Let me say that Bob, from CWVacations is a wonderful person to work with and truly wanted our trip to be spectacular, which it was.  We had a fabulous guide and felt we saw everything of importance on the island.  My husband is a pastor so we were really interested in the Biblical aspect of Malta, let me clarify that this was not a religious tour but that all our questions were answered and the guide was familiar with the Biblical history of Malta.  We started our tour in Hagar Quim which is a world heritage site with people living there 3600 BC, yes that’s right 1400 years before Stonehenge(and before Abraham).  It was a temple for fertility, amazing, they had blood sacrifices, that long ago because they knew they had to do something for their sins they even hung bulls up and let the blood drain down thru a hole in the ground.  There were big round holes in the wall also where the oracle stood and yelled out his prophecy.  Fantastic site of excavation.   We then went to Mdina or some spellings Medina.  The city is just unbelievable it was so beautiful.  It was one of the best medieval cities I have ever seen, so gorgeous, it was like a walk back in time.  We saw a mural there that my husband included pictures in a sermon upon our return home.   It showed the Apostle Paul standing next to the fire with a snake hanging from his arm, also Publius that was martyred by being thrown to the lions, really fantastic.  Then on we went to the president  of Malta’s gardens, finally a walking tour of Valetta, Malta(the harbor town).  If you are going to Malta please don’t hesitate to use Custom World Vacations, the tour was beyond our expectations.  Linda from Dallas, TX

Our trip to Europe was to celebrate our 20th Anniversary so we wanted it to be perfect. After we booked our cruise, the next thing we had to do was to book our excursions. Custom World Vacations assisted us with planning Malta, Ephesus and Venice. At the beginning of our planning, CWV kept us informed with each new development. They were very helpful and answered all of our questions. The excursions for Malta and Ephesus, we saw everything that we wanted and it was organized in such a manner that we did not feel rushed, we had to time to enjoy all the sites and we ate at authentic restaurants. Our favourite excursion that was organized was Venice, the team truly organized an original and unique experience. Our walking tour included the main sites of Venice including Piazza San Marco, the Grand Canal and the Rialto Bridge. The tour also included walking some of the back streets, walking across smaller bridges and seeing where local Venetians live. We even saw the original home of Marco Polo. To top off our experience in Venice, a gondola ride where the wives were given a rose and everyone enjoyed a glass of champagne. With CWV organizing our excursions, it added to making it a trip of a lifetime. Thanks for everything.    Dan & Tina from Canada

Harv & I just want to THANK YOU for arranging our wonderful cruise on the OASIS OF THE SEAS Royal Caribbean Ship!!
Flight via Air Canada Rouge on March 4, 2017 was delayed, but the airline used a much larger plane and it was excellent!! Very comfortable & I watched a great movie.
Wheelchair assistance services arranged were excellent, at airports and at the Port in Port Canaveral.
Hotel at the Port Canaveral was also very nice.
The ship accommodations were excellent, and food etc, entertainment, cleanliness, services, everything we expected & more!!
Thanks also, for the $50.00 U.S. Credit. All in all, we had I had a wonderful cruise and vacation, it was worth every penny!!
Thanks again,
Jackie & Harv

Did this work for us? Well yes it did – great beach, warm waters and great food. Rooms were good – we ended up on the top floor (3rd) thus no noise and it was a very short walk to the beach and just a little longer to the food, pools, and entertainment (Micheal Jackson concert was one and it was great). The only real need for their money was for tips. Forgot the most important items – drinks were good (all you wanted), the food was great, the water (ocean or pools) was just the right temperature, the skies were blue and almost with out clouds and the people were great. John and Doreen

We just came back from a cruise in the Mediterranean and would like to comment on the great shore excursions we took with Custom World Vacations. Our buses were very comfortable (airconditioned) and the local guides were excellent with in depth knowledge and pride in their countries. All the stops were as advertised and the prices were much better than anything offered from the ship. I would highly recommend CWV and will certainly use their services in the future.  Nancy from Ontario, Canada

We would like to highly recommend Custom World Vacations for all your European tour excursions. We just returned from a 12 night cruise to the Eastern Mediterranean and we booked several shore excursions with Custom World Vacations. Not only was it half the price of the cruise ship excursions but we had quality transportation and very knowledgeable guides. Mr. Bob who owns the company was friendly and always available to answer any questions we had.  Dennis & Sally

Albert and I wanted to write to say thanks for organizing our first cruise. It really was fantastic. From the flights to the transfers you booked for us, to the ship, it’s amenities, food and entertainment. Thanks also for organizing the 3 private tours for us to the Vatican, Barcelona and the Amalfi coast. They were more than we expected. We were so pleased with all the arrangements, pricing and advice, we will be contacting you again to organize our next cruise in September 2018. Margaret and Albert

Hello Bob, It went well, and we had a beautiful (and very warm!) day. These people were also sooo positive about you. They told me you’re a real ‘peoples-person’ and a next time they would definitely go to you again. Very kind. 🙂 Have a nice week! Best, Els

My husband and I just returned from a Custom World Vacations river cruise and land tour. The cruise was through Provence the Saone and Rhone followed by 5 days/4 nights in Paris. From the beginning the trip was well thought out and planned by the company.  We started with being meet in Lyon by Sebastian  our transfer and tour guide, he took us to the family castle for wine tasting and a lunch of meats cheeses and bread. He then took us to a small town Oingt which was very nice on our way to the cruise ship.   The intimate first class service and plentiful French food’s were very good. We had walking tours everyday and sometimes two, which were very informative, though it kept us busy.  Paris, lunch at the Eiffel tower, dinner cruise on the Seine, the city, Louvre and Versailles  tours, with Mugette were very well done and informative.  We finished up on the last day with an emotional tour of Normandy the Canadian sights with Vanessa. Wonderful trip highly recommend the services of Custom World Vacations and le Petit Bob!
Bob and Denise, Ontario

Just a short note on our Rhine cruise. It was excellent and we enjoyed all the extras you arranged for us. Well I just did not enjoy the Luzern because it was really just a wonderful shopping site for the women – not one of my favourite activities. The only change we all agreed on would be 3 days in Amsterdam and one day in Zurich. As for the hotel problem in Amsterdam, the replacement hotel, called the W hotel, turned out to be good with excellent customer service and much nearer the action. So all is well that ends well. We look forward to next years trip where ever that will be. Probably will require an exploratory meeting with you.   John and Doreen

Hello,  For those of you who may be planning a holiday, the best choice for a travel agency is Custom World Vacations.  They will patiently listen to how you envision your dream vacation and work with you to help make it a reality. They do this seamlessly with their vast and expert knowledge of travel deals in the domestic and international market. They bring a wealth of information to the table due to their own well traveled experiences. Because of their suggestions for where, when and how to plan a special vacation we were able to enjoy a recent memorable trip to Paris and Italy. The flights, transfers, dining suggestions, hotels and sight seeing opportunities couldn’t have been more perfect. We arrived home happy travelers and indeed were grateful we chose Custom World Vacations to be our travel agent. Can’t wait to plan another trip and of course we will book with them!
Cheers!  Marilyn and Peter

We wanted a cruise vacation that would be worry free and perfectly organized. Custom World Vacations did that for us. We will definitely use them again!  Joan and Rick

My family enjoyed a fantastic 2-week vacation in Italy! We visited Venice, Florence and Rome with a couple of day trips to Cinque Terre and the Amalfi Coast. Bob did a terrific job of putting together our itinerary and arranging absolutely everything, from transportation transfers to accommodations and tours. Most of all, we appreciated Bob’s personal approach and his desire for us to have the best vacation ever! Travelling with two teenagers, Bob made sure we struck the right balance between scheduling tours/sightseeing and having our own personal time to relax or do some shopping! And he did all of this at a very reasonable price! Grazie!  Jay, Toronto

We would like to thank custom world vacations for setting up a great tour for us in Malta. It was great having a personal driver which allowed us the freedom to alter our plans while driving. Although we had a basic tour planned, the driver took us to some great places for photo ops which was an unexpected surprise eg.The Blue Grotto which was not on our to do list but was suggested by the driver. His knowledge of the city was helpful for keeping us out of traffic which we could see might be a hassle at times, (we were driving around the side streets to avoid it).  Mdina was excellent, what a great place to be able to wander at your own leisure and not have to be on any pressing time constraints that come with taking a bus tour. Having our own driver helped with getting back early enough to have a nice walk in Valetta before returning to the Cruise ship. Thanks for all your help in Malta!   Jack & Kim

Dear Bob, I’ve written this recommendation of your work to share with others.  Details of the Recommendation: Service Category: Travel Agent Year first hired: 2014 Top Qualities: Great Results, Good Value, High Integrity!  From Megan Pace

We loved our tour with Custom World Vacations. This was our second tour with Custom World Vacations.  It was fantastic, everything was included in this full day tour at a very low price.  We were met at our cruise port of Kusadasi, Turkey by our guide with a very comfortable bus. We made a few stops on the way to Ephesus our destination which were very interesting.  Ephesus is the largest archeological site in the world(20 square miles) and was at its peak in the first and second century A.D. We were interested in the Biblical aspect of Ephesus and were very happy with our guide giving us references to the Biblical account of Ephesus, even though this is not a religious tour he answered all our questions. We also visited the Terrace Houses as they are called because only the very rich lived in the city and they were gorgeous.  The homes are huge and very ornate, with frescos and mosaic floors still intact. The theater in Ephesus held 25,000 people, it was enormous.  We had a wonderful guide that was also a teacher of antiquities and certainly was informative without being boring. By this time we were hungry after our walk in the ancient city of Ephesus. Bob planned everything perfectly with a lunch that was included in our price.  Even for a picky eater like me, it was delicious. Our lunch was in Sirince, way up on the mountain top, a very primitive little town, that was like a step back in time.  When we got back to the port we were taken to the Grand Bazaar for some great shopping.  So the bottom line is did I enjoy this tour enough to do other tours with Bob CWVacations in the future-the answer is a definite yes!   Linda from Dallas, Texas